Improware module WorkflowExtra
The power of a workflow (workflow) is to enforce a specific order of work. This saves time, prevents errors and guarantees quality or ensures compliance with laws and regulations. Improware's self-defined workflow creates new possibilities in this regard.
Who does what when
In a workflow, different statuses are distinguished. An action moves you to the next status. The workflow definition determines who can determine the action and who must perform the action. This can be an individual or a team, predetermined or dynamically chosen.
Turnaround time
The turnaround time is an important element in a workflow application. Through a predefined sequence of activities, you want to have quick results. In short, a limited lead time.
With the WorkflowExtra module, it is possible to monitor the waiting time per status and to escalate it if necessary.
Extra clarity
To effectively use a workflow within the organization, clarity is important. Especially for the occasional user. By color coding and providing an extra explanation, this module provides extra possibilities.
Kanban boards
If you need more attention to the statuses of all notifications, Kanban boards will come in handy. In the Kanban board, notifications can be dragged directly to other statuses, if allowed within the workflow (column turns green or red). Various filters are available.
Improware WorkflowExtra in keywords
- Kanban overviews for all notifications by status
- Time monitoring by status
- Color coding by (type) status
- Dynamic Goal Status Explain
- Automatic escalation
Live web demo
In a video discussion we can give you a demonstration of this Improware+ module. You will then get a good idea of how Improware+ works for the management of complaints and other deviations and your questions can be answered immediately. If you are interested in an online demo, please use the contact form. We can then immediately give you a live demo or make an appointment.