Example QHSE system
A good QHSE system shows how quality, occupational safety and environmental management can be effectively brought together within one organization. It offers companies a clear structure to make processes manageable and transparent. As a result, employees know exactly which working methods and responsibilities belong to their job. This ensures fewer errors, better cooperation and higher customer satisfaction. Organizations that record their processes well usually work more efficiently and professionally. In addition, a good design helps to meet legal obligations and industry requirements.
An example QHSE system provides direct insight into the documents, procedures and registrations required for this. This means that a company does not have to start from scratch and a lot of time can be saved. A structured approach also offers important advantages during audits and certification processes.
Risks are identified more quickly, so problems can often be prevented before they arise. This leads to a safer working environment and better management of business risks. At the same time, more attention is being paid to sustainability and corporate responsibility.
Customers and clients appreciate companies that have demonstrably organized their affairs well.
An Example QHSE system therefore allows for a quick start. Everything depends on the starting position of the organization, or the maturity stage.
But remember, with the right approach, an organization strengthens its competitive position and builds long-term business success.
Below is an overview of which stages can be distinguished in a QHSE system and finally of course some examples of software quality system according to the Metaware concept.
QHSE system - the maturity stages
Broadly speaking, the following maturity stages can be distinguished in a QHSE system:
- Ad hoc
The understanding of qualitymanagement is limited. The quality control of processes is fragmented and problems are widely ignored. There is a lot of ignorance in terms of quality and there is a belief that everything is good. Formally, there are no responsibilities and accountability is not given. Documentation of processes and practices is limited and often outdated. Communication by e-mail and access to quality data and documentation is difficult.
- Reactive
In addition to the quality manager, only a limited number of people are involved in quality management. Quality data is collected in a limited way, usually in separate spreadsheets. Users wait for problems to occur and only then react. Important quality problems are recorded, but not yet sufficiently analyzed to prevent recurrence. There is no integration yet.
- Managed
Quality management is important throughout the organization, not just for the quality manager. Audits and controls are carried out regularly. KPIs have been introduced and are being steered accordingly. Ownership and responsibilities have been established.
- Proactive
Quality data is available and accessible throughout the organization. Working methods are up-to-date and laid down in a practical way and also accessible throughout the organization. Problems are recognized and analyzed. Actions are identified and implemented to prevent recurrence.
- Integrated and optimized.
Quality management is a spearhead and a value within the organization. A full process integration supports proactive, risk-based quality decisions. Quality data is correlated with each other, if necessary with artificial intelligence. Collaboration is the key to success to drive positive business and customer outcomes.
Manual of procedures - what is possible
On the IT side, developments are perhaps even faster than in certification land: mobile working, social quality systems, straight from the cloud. Quite different from the collection of process descriptions, procedures, instructions and forms. Printed and bundled inthe book in the cupboard of every department manager.... A digital QHSE system can do so much more, apart from the different 'ISO standards'.
An overview of 'standard' functionalities of a mature QHSE system:
| Navigation / Search |
- Index of all documents
- Overviews per function, process, standard item, ..
- My documents, which I have something to do with
- Last consulted by me
- Trending documents within the organization
- Recently searched within the organization
- 'Full text search'
|
| Workflow control |
- Workflow processes for review, authorization, modification
- Self-definable workflow if required
- Read receipt if registration is important (e.g. safety instructions)
- Quality calendar to structure activities
|
| Integration |
- Bringing together 'say what you do' and 'do what you say'
- Documentation and registration in a
- One platform as access, but linked to other environments
- Access from different devices: desktop, tablet, mobile
|
| Expandable |
- Self-definable forms
- Multiple applications within the same platform
- For every work area, activity and own working environment
|
| Monitoring |
- Consultations by document, by type, by period
- Not found, but searched for
- Never used documents
- Knowing what is being looked at
- Registering weaknesses and specifically monitoring them
|
| Chain / Mobile |
- For customers, who have to 'watch'
- For subcontractors who are required to read instructions (mandatory)
- Using corporate documents together
- At the project location, on your phone
- At the client's bedside, on your tablet
|
Just for fun, set up our cloud solution in 60 seconds as a test, software tool for management systems: documentation, risk analysis, notifications, audits, supplier assessments, etc. And look for the differences with your current way of working ...
Immediate action ? With our colleagues from Meta-audit.nl , we deliver with one annual subscription of the KAM system (min. Proware + Infoware Bronze) certifiable example documentation (ISO9001/27001/NEN7510) included.
